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Article Dans Une Revue Canadian Journal of Administrative Sciences - Revue Canadienne des Sciences de l'Administration Année : 2018

Understanding expert practices in order to control expert activities: The case of trading

Résumé

Experts are important actors of organizational control. Nevertheless, experience suggests that they must be controlled as well. This is particularly the case for traders in financial institutions. We first identify the limits of traditional control patterns when the managing the activities of experts is at stake. Hyperspecialization, which is the ability to act within different logics and multiple time horizons, suggests that multidimensional representations of these activities be adopted and made explicit, which has the potential to prevent such activities from turning problematic. By examining bank risks and conducting additional interviews with actors from bank trading services, we recommend that multiple components of complexity be preserved when dealing with expert-related operational risks, instead of reducing this complexity to a single concept. Such an approach implies to turn back expertise against itself.

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Dates et versions

hal-01692242 , version 1 (24-01-2018)

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Rémi Jardat, Jérôme Méric, Flora Sfez. Understanding expert practices in order to control expert activities: The case of trading. Canadian Journal of Administrative Sciences - Revue Canadienne des Sciences de l'Administration, 2018, 35 (349– 360), ⟨10.1002/CJAS.1463⟩. ⟨hal-01692242⟩
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